We built this for Circle Medical
This isn't a slide deck. It's a working AI agent that handles patient support for Circle Medical - scheduling, billing, prescriptions, and more. Try it.
Try the Voice Agent
Call our AI agent and ask about scheduling appointments, prescription refills, lab results, insurance questions - anything a Circle Medical patient might need.
(628) 296-8446Circle Medical Support
Powered by LorikeetWhat Lorikeet Can Deliver for Circle Medical
AI that understands telehealth primary care - from ADHD management to insurance verification.
Appointment Scheduling
Patients get instant help booking same-day or next-day video visits, understanding availability, and managing upcoming appointments.
ADHD Care Navigation
Guides patients through ADHD evaluation timelines, medication management protocols, and controlled substance refill policies with clarity.
Billing & Insurance
Explains costs, insurance coverage, copays, and payment options. Helps patients understand what their plan covers before their visit.
Prescription Management
Handles refill requests, medication questions, pharmacy transfers, and prior authorization inquiries - all within clinical safety guardrails.
Lab Results Support
Helps patients understand lab ordering, result timelines, and next steps - while always directing clinical interpretation to their provider.
Account & App Support
Resolves login issues, app navigation questions, profile updates, and helps patients get the most out of Circle Medical's platform.
Stress-Tested for the Real World
We ran 150+ challenging test scenarios designed to break the AI. Here's what happened.
✓ What Worked Well
- Accurate medical knowledge - correctly explained ADHD evaluation timelines, insurance processes, and prescription policies
- Empathetic tone with frustrated patients - de-escalated anger while providing actionable next steps
- Smart boundary recognition - never gave clinical diagnoses or medical advice, always directed to providers
- Graceful knowledge gap handling - acknowledged limitations transparently rather than guessing
🎯 Key Behaviors Demonstrated
- Stayed in scope - redirected off-topic queries (pizza orders, legal advice) back to Circle Medical support
- Handled ambiguity well - asked clarifying questions rather than making assumptions
- Multi-intent resolution - addressed multiple questions in a single conversation naturally
- Consistent persona - maintained warm, professional healthcare tone across all scenarios
Sample Test Scenarios
What Goes Into This
Deep Research
We learn your practice, your patients, your voice. This demo? Built from scratch for Circle Medical.
Smart Workflows
Real logic for real scenarios. Scheduling, ADHD care, billing, prescriptions, lab work - all handled.
Your Systems
Connected to patient data, EHR, scheduling, billing. This demo uses mocks - yours won't.
Safe by Design
Guardrails that actually work. No clinical diagnoses. No medication dosage advice. No HIPAA violations. Ever.
See exactly what we built
Everything is transparent. This demo runs on real workflows, real integrations, and real knowledge base articles - all configured specifically for Circle Medical.
8 Workflows
Appointment booking, ADHD care navigation, billing & insurance, prescription management, lab work support, account help, demo notifications, and a smart fallback - all written in plain English, telling the AI exactly how to help patients.
Knowledge-Powered
Mock tools that simulate EHR lookups, scheduling systems, and billing platforms. In production, these connect to your real systems via API.
30 KB Articles
Comprehensive knowledge covering telehealth visits, ADHD care, insurance, billing, prescriptions, lab work, and app support - the AI searches these to answer patient questions.
Ready to Add the World's Best CX AI?
Connected to your actual patient data. Handling your real support volume. This sandbox is just the start.
Let's Build This For Real